Privacy Policy

1. Introduction

Presell Studio ("we," "us," or "our") operates the Presell Studio platform at presell.homes. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name
• Profile picture/avatar
• OAuth provider data (from Google when you sign in with Google)

Project Data

When you use the Platform, we store your projects, including 3D building designs, floor plans, and associated metadata.

Usage Analytics

We use Google Analytics to collect usage data such as page views and product events (for example, when a project is created or a shared tour is opened), and our own first-party event logs for tour engagement and for how signed-in users use the Platform: which screens and features they use, actions such as creating, saving or sharing a project, and how long they are active. These logs record actions only, never the contents of your projects or anything you type. Our marketing and sign-up pages may also use the Meta Pixel and the LinkedIn Insight Tag to measure advertising, and we tell Meta, using a one-way hash of your email address, when an account is created and when its first project is saved. This helps us improve the Platform and understand how it is found.

3. How We Use Your Information

We use your information to:

• Provide and maintain your account
• Store and sync your projects across devices
• Improve our services based on usage patterns
• Send optional email notifications about new features and updates (you can opt out in settings)
• Send up to three reminders if you ask for a sign-in link and don't use it (each one has an unsubscribe link)
• Respond to support requests
• Ensure platform security and prevent abuse

4. Data Storage

Your data is stored using Supabase (PostgreSQL database) on secure cloud infrastructure. We implement appropriate technical and organizational measures to protect your data.

5. Third-Party Services

We use the following third-party services to operate the Platform:

• Google - OAuth authentication for sign-in
• Vercel - Application hosting, analytics, and performance monitoring
• Supabase - Database hosting and authentication infrastructure

Each of these services has their own privacy policies governing their handling of your data.

6. Cookies

We use minimal cookies necessary for the Platform to function:

• Session cookies - Essential for authentication and keeping you signed in
• Analytics cookies - Used by Google Analytics (and, on our marketing pages, the Meta Pixel and LinkedIn Insight Tag) to measure usage and advertising

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your project data
• Opt out of marketing communications

To exercise any of these rights, please contact us at presellhomes@gmail.com.

8. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data and project data within 30 days, except where we are required by law to retain certain information.

9. Children's Privacy

The Platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform. Your continued use of the Platform after changes are posted constitutes your acceptance of the revised policy.